We review your details
Our team looks at the service you need, your suburb and the information you have provided.
THANK YOU FOR CONTACTING COOLTIMES
Your enquiry is in.
We’ll take it from here.
Your enquiry has been sent to our team. We’ll review the details and get in touch to discuss the next step.
Our office hours are Monday–Friday, 6 am–4 pm.
An enquiry is the first step.
A visit or installation is not booked until the arrangements are confirmed directly with you.
HERE’S WHAT HAPPENS NEXT
A clear path
from here.
We get in touch
We may ask for a model number, photos, plans or more information to understand the job.
We agree the next step
That may be a conversation, a site assessment or a quote. Availability and any booking are confirmed with you.
THOUGHT OF SOMETHING ELSE?
Add the detail.
Skip a second enquiry.
If you have more information to share, email us with your name and property suburb so we can match it to your enquiry.
For a time-sensitive issue, you can also call 07 3823 5870 during office hours.
Useful details to have ready
- The make, model or a safely accessible label photo
- A description of the fault or rooms involved
- House plans for a new installation or renovation
- Any access or timing information we should know