COOLTIMES SERVICES · BRISBANE
Air conditioning FAQs.
A useful place to start.
Answers to common questions about choosing a system, installation, servicing, repairs and controls.
Installation and quotes
Do you offer free quotes for air conditioning installations?
Yes, CoolTimes Services provides free onsite quotes for all new installations and replacement systems across Brisbane, Ipswich, and the Gold Coast.
What brands of air conditioners do you install?
We supply and install leading brands such as Daikin, Mitsubishi Electric, and Hisense, ensuring top performance and energy efficiency.
How long does a typical installation take?
Most residential installations can be completed in one day. Larger or more complex jobs may take a little longer, but we’ll advise you during the quoting process.
Can you install air conditioning in an existing home?
Absolutely. We specialise in retrofitting systems into existing homes as well as installing units in new builds.
Do you provide a warranty on installations?
Yes, we offer a 5-year installation warranty on all new air conditioning systems installed by CoolTimes Services.
What size air conditioner do I need for my home?
The right size depends on the room dimensions, insulation, and layout. Our technicians will assess your home during the free onsite quote and recommend the most efficient system.
Costs and payments
How much does a new air conditioner cost?
Costs vary depending on the size, brand, and type of system. We provide tailored free quotes so you know exactly what to expect before installation.
Do you offer finance options for installations?
Some customers prefer staged payments or finance – we can discuss options during your quote.
Service and repairs
Do you repair all brands of air conditioners?
Yes, our service department repairs all makes and models, not just the brands we sell.
Are you warranty agents for the brands you install?
Yes, CoolTimes Services is an authorised warranty agent for Daikin, Mitsubishi Electric, and Hisense systems.
Do you offer regular maintenance services?
Yes, we provide scheduled maintenance to keep your air conditioning system running efficiently and to extend its lifespan.
How often should I service my air conditioner?
We recommend servicing at least once a year for residential systems, or more frequently if you use your system heavily.
Controls and upgrades
Can I upgrade the controls on my existing air conditioner?
Yes, we can upgrade your current system with smart controls like MyPlace, AirTouch 5, or iZone for convenient zoning and app-based control.
What are the benefits of smart air conditioning controls?
Smart controls allow you to adjust temperatures from your phone, set schedules, and reduce energy use by cooling only the rooms you need.
General customer questions
Do you install both split systems and ducted air conditioning?
Yes, we install both split systems for single rooms and ducted systems for whole-home comfort.
Can you replace my old air conditioner with a new one?
Yes, we can remove your old unit and replace it with a modern, energy-efficient system.
What areas do you service?
We service Brisbane, Ipswich, and the Gold Coast.
What happens if my air conditioner breaks down outside of warranty?
Our service department can repair all types of air conditioning systems, whether or not they are under warranty.
Will you dispose of my old air conditioner?
Yes, we take care of safely removing and disposing of your old system when we install a new one.
Why should I choose CoolTimes Services?
We’re local specialists with decades of experience, offer free onsite quotes, supply leading brands, back our work with a 5-year install warranty, and provide ongoing service and repair support.
Qualified local support.
CoolTimes Services is ARC Tick certified and QBCC registered. Our QBCC licence number is 15272827. Contact our team for further licence or insurance details.
YOUR NEXT STEP
Talk with our team.
Tell us about your property and the work you need.