Air Conditioning Common Questions & Answers

Find quick answers to our most commonly asked questions about air conditioning installation, service and repair.

Installation and quotes

Do you offer free quotes for air conditioning installations?

Yes, CoolTimes Services provides free onsite quotes for all new installations and replacement systems across Brisbane, Ipswich, and the Gold Coast.

We supply and install leading brands such as Daikin, Mitsubishi Electric, and Hisense, ensuring top performance and energy efficiency.

Most residential installations can be completed in one day. Larger or more complex jobs may take a little longer, but we’ll advise you during the quoting process.

Absolutely. We specialise in retrofitting systems into existing homes as well as installing units in new builds.

Yes, we offer a 5-year installation warranty on all new air conditioning systems installed by CoolTimes Services.

The right size depends on the room dimensions, insulation, and layout. Our technicians will assess your home during the free onsite quote and recommend the most efficient system.

Costs and payments

Costs vary depending on the size, brand, and type of system. We provide tailored free quotes so you know exactly what to expect before installation.

Some customers prefer staged payments or finance – we can discuss options during your quote.

Service and repairs

Do you repair all brands of air conditioners?

Yes, our service department repairs all makes and models, not just the brands we sell.

Yes, CoolTimes Services is an authorised warranty agent for Daikin, Mitsubishi Electric, and Hisense systems.

Yes, we provide scheduled maintenance to keep your air conditioning system running efficiently and to extend its lifespan.

We recommend servicing at least once a year for residential systems, or more frequently if you use your system heavily.

Controls and upgrades

Can I upgrade the controls on my existing air conditioner?

Yes, we can upgrade your current system with smart controls like MyPlace, AirTouch 5, or iZone for convenient zoning and app-based control.

Smart controls allow you to adjust temperatures from your phone, set schedules, and reduce energy use by cooling only the rooms you need.

General customer questions

Do you install both split systems and ducted air conditioning?

Yes, we install both split systems for single rooms and ducted systems for whole-home comfort.

Yes, we can remove your old unit and replace it with a modern, energy-efficient system.

We service Brisbane, Ipswich, and the Gold Coast.

Our service department can repair all types of air conditioning systems, whether or not they are under warranty.

Yes, we take care of safely removing and disposing of your old system when we install a new one.

We’re local specialists with decades of experience, offer free onsite quotes, supply leading brands, back our work with a 5-year install warranty, and provide ongoing service and repair support.

Certified Expertise & Professional Qualifications You Can Trust

When you choose CoolTimes Services for your air conditioning installation and service, you’re choosing a fully certified, qualified and insured installer.

We are ARC Tick Certified,  QBCC registered (Licence No. 732175) and properly insured ($20,000,000 public liability insurance).

QBCC Registered Company - CoolTimes Services

QBCC Act Licence No. 732175

ARCTick Certified - CoolTimes Services
AIRAH Membership - CoolTimes Services

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