Not cooling properly
Tell us whether all rooms are affected, whether airflow feels weak, and whether the system runs continuously.
Residential repairs · BRISBANE
Air conditioning repairs.
Let’s get to the cause.
Not cooling, leaking or refusing to start? Tell us what your split system or ducted air conditioning is doing. CoolTimes helps Brisbane homeowners understand the fault and the next step.
Capalaba based. Helping local homes since 1993.
with a system that works.
START WITH WHAT YOU NOTICE
You don’t need to
diagnose it yourself.
A clear description helps us prepare. These symptoms can have more than one cause, so an inspection may be needed before a repair can be quoted.
Water where it shouldn’t be
Let us know where the water appears and when it starts. Stop using the unit if it is leaking indoors.
Won’t start or shows an error
Include the exact code or a clear controller photo, plus the make and model if you can find them safely.
A new noise or smell
Describe the sound or smell and when it happens. A short description of recent changes is useful too.
Some rooms feel different
For ducted systems, tell us which rooms or zones are affected and whether changing the settings helps.
The same fault keeps returning
Let us know about previous repairs and servicing. That history helps with a repair-versus-replacement discussion.
BEFORE YOU SEND YOUR ENQUIRY
A few simple checks.
No tools required.
Check only what is safely accessible and covered by your system’s operating manual. Leave electrical, refrigerant and roof-space work to a professional.
- Check the controller.Confirm the operating mode and temperature setting. If a handheld remote is unresponsive, check its batteries.
- Look for a simple airflow issue.Close open external doors and windows. Check that furniture is not covering an indoor air outlet.
- Check the owner’s filter instructions.If a user-accessible filter can be reached safely, follow the manual. Do not climb into a roof space or remove equipment covers.
- Record the fault before changing settings.Take a photo of an error code and note when the issue began. That information is often more useful than repeated resets.
Burning smell, smoke, sparking or repeated power trips?
Stop using the system and seek professional assistance. Do not keep resetting a tripping circuit or attempt an electrical repair.
ADVICE BEFORE A BIG DECISION
A fault doesn’t automatically
mean a new system.
The sensible option depends on the cause, parts availability, repair cost and the condition of the rest of the system.
A repair may be the right next step
Especially when the fault is isolated and the system otherwise suits your home. Ask what the proposed repair addresses and whether there are other concerns.
A replacement may be worth comparing
If breakdowns are recurring, parts are difficult to obtain, or the system no longer meets your needs, compare a repair quote with a properly scoped replacement.
Explore ducted replacementsWHAT HAPPENS NEXT
From fault details
to a clear plan.
Send your enquiry
Tell us your suburb, system type and symptoms. Add a controller or model-label photo if it is safely accessible.
We discuss the next step
Our team reviews the information, confirms whether we can help and discusses availability and any assessment arrangements.
Understand the repair
After any required inspection, discuss the findings, proposed work and price before deciding how to proceed.
An online enquiry is a request for assistance. Your appointment is confirmed directly with our team.
GOOD QUESTIONS
A little clarity
before the next step.
Do you repair both split and ducted systems?
We handle residential split and ducted air conditioning enquiries. Send the brand, model and symptoms so we can confirm the appropriate next step for your equipment.
Can you attend today?
Availability depends on the job, location and existing bookings. Send the fault details online. If the situation is time-sensitive, you can also call 07 3823 5870 during office hours; please do not assume same-day attendance until it is confirmed.
How much will a repair cost?
That depends on the fault, access, diagnosis and any parts required. Ask us to confirm the assessment arrangements and charges, then the scope and cost of any proposed repair.
Should I request servicing or a repair?
If the system has stopped, leaks indoors or displays an error, describe it as a fault. If it is operating and you want planned cleaning or maintenance, use our servicing page.
What if I don’t know the model?
You can still send an enquiry. A photo of the indoor unit or controller is useful. Only photograph a model label if it is safely accessible; do not remove covers or climb to reach it.
Can you help with a system under warranty?
Include its installation date, purchase details and any warranty information. We will discuss the next step; coverage and any charges depend on the product, fault and applicable warranty terms.
LOCAL TEAM. USEFUL ADVICE.
Capalaba local.
Brisbane wide.
We help homeowners across Brisbane, Ipswich, Logan, the Redlands and Bayside. Include your suburb so we can confirm availability for your address.
Since 1993
One local team for installation, repairs and ongoing care.
253 Google reviews Explore our service areasLET’S UNDERSTAND THE FAULT
Tell us what
has changed.
Your suburb, system type and symptoms are a useful start. Add a clear photo of the controller or an accessible model label if you have one.
- One enquiry, the right team
- Brisbane, Ipswich, Logan and surrounding suburbs
- Capalaba based since 1993
START WITH AN ONLINE ENQUIRY
Our office hours are Monday–Friday, 6 am–4 pm. Your appointment is confirmed directly with our team.
Prefer to call? 07 3823 5870YOUR NEXT STEP
Send a repair enquiry
A few details are all we need to get started.
Tell us the symptoms, any error code and when the problem started.
Photos or plans: one JPG, PNG, WebP or PDF, up to 10 MB.
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